Medical Reimbursement Intern

Medical Reimbursement Intern| New Berlin, WI | Hybrid-Work schedule

Status: Full-time Summer Internship

Hours: Monday-Friday, 8am-4:30pm

Work arrangement: Hybrid- Tuesday and Wednesdays onsite in New Berlin, WI

Join us and give people a voice!

About Atos Medical 

Atos Medical is a specialized medical device company and the clear market and technology leader for voice and pulmonary rehabilitation for cancer patients who have lost their voice box. We design, manufacture, and sell our entire core portfolio directly to leading institutions, health care professionals and patients. We believe everyone should have the right to speak, also after their cancer. That’s why we are committed to giving a voice to people who breathe through a stoma, with design solutions and technologies built on decades of experience and a deep understanding of our users.

The Medical Reimbursement Intern will gain hands-on experience within the Insurance Refunds process, developing an understanding of revenue cycle operations, financial controls, and regulatory compliance. In this role, the intern will collaborate closely with Accounting and Accounts Payable to coordinate refund processing, ensure proper documentation, and support accurate financial reporting. They will also learn how payor-specific refund requirements are researched, interpreted, and applied in practice, while contributing to the resolution of outstanding credits and supporting the broader integrity of our revenue cycle operations.

Main job responsibilities: 

• Research and identify payor-specific refund requirements, including required documentation and standardized forms in Smartsheets and Brightree
• Prepare and assemble complete refund request packets to meet payor guidelines
• Ensure accurate mailing of refund checks and required documentation
• Track refund submissions and follow up on returned or rejected checks
• Partner with Accounting and Accounts Payable to coordinate refund processing and ensure proper financial documentation
• Update patient and insurance accounts in Brightree once refunds have been processed to ensure accurate account balances
• Support reduction of aged insurance credits, particularly those exceeding 365 days
• Additional responsibilities as assigned by management to meet internship goals and business priorities.

Basic Qualifications:

• Enrolled in a post-secondary program in Healthcare Administration, Business Administration, Marketing, Communications or related field
• GPA of 3.0+ 
• 3-6 months of related office clerical/data entry experience OR related course work

Competencies:

• Must be collaborative, well-organized and have high attention to detail.
• Must possess good judgment and work effectively with internal business areas, peers, and co-workers.
• Must have strong computer skills, strong knowledge of Microsoft Office programs highly recommended.
• Ability to manage work independently end-to-end, meet milestones and provide deliverables on time.
• Ability to manage multiple tasks, prioritize them and pay attention to detail.
• Ability to recognize and direct information to the appropriate business partner.
• Ability to meet project milestones.

Atos Medical, Inc. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. To request reasonable accommodation to participate in the job application, please contact 800-217-0025.

Founded in 1986, Atos Medical is the global leader in laryngectomy care as well as a leading developer and manufacturer of tracheostomy products. We are passionate about making life easier for people living with a neck stoma, and we achieve this by providing personalized care and innovative solutions through our brands Provox®, Provox Life™ and Tracoe.

We know that great customer experience involves more than first-rate product development, which is why clinical research and education of both professionals and patients are integral parts of our business. 

Our roots are Swedish but today we are a global organization made up of about 1400 dedicated employees and our products are distributed to more than 90 countries. As we continue to grow, we remain committed to our purpose of improving the lives of people living with a neck stoma.

Since 2021, Atos Medical is the Voice and Respiratory Care division of Coloplast A/S

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