Clinical Application Specialist - Middle East

Location: Dubai, travel 60-80% of the time
Department: Commercial/ dotted line to medical education

Job Type: Full-Time
Reports To: Regional Sales Manager Middle East.

Position Summary:

Atos Medical, part of Coloplast is seeking a clinically experienced and dynamic Clinical Application Specialist with a strong background in ICU nursing and respiratory care to support the clinical adoption of tracheostomy and laryngectomy products. 

You will play a key role in educating and supporting clinicians, helping them integrate our airway management solutions for ICU patients and laryngectomy patients in Middle East region.

This is a customer-facing role that combines clinical expertise with product training, sales support, and post-sale follow-up to ensure optimal use and outcomes in hospital and critical care settings.

Key Responsibilities:

• Provide clinical expertise, training, and education on the safe and effective use of tracheostomy and laryngectomy products.
• Support distributors sales team during customer visits, product evaluations, and product trials, acting as a clinical liaison.
• Conduct product demonstrations and hands-on in-servicing for ICU nurses, respiratory therapists, ENT teams, and SLPs.
• Collaborate with hospital stakeholders to ensure successful adoption and protocol integration of tracheostomy and laryngectomy products into clinical practice.
• Ensure training needs are identified for all customers and plans/organizes the logistics of training delivery.
• Respond to clinical inquiries and provide troubleshooting support pre- and post-sale.
• Deliver clinical insights to marketing and product teams to support product improvement, training content, and competitive positioning.
• Represent the company at medical conferences, workshops, and industry events.
• Maintain up-to-date knowledge of clinical guidelines, and industry trends.

• Assist the Regional Sales Manager in the various projects like establishing centers of excellence, creating and managing advisory boards, creating clinical evidence, influencing national / regional guidelines, conducting high impact clinical programs etc. 
• Regularly liaise with the Global Learning Centre, Product Development, Medical Affairs and Applied Research such that a wide view of the organizations educational and technical activities can be maintained

• Understands the principles of adult learning and the need to deliver ‘train- trainer’ solutions that align with customer needs.
• Maintaining own professional competence and expert clinical applications knowledge without practicing on a daily basis.

Qualifications:

Required:

• Active Registered Nurse (RN) license.
• Arabic and English fluency is a must.
• Minimum 3 years of ICU/respiratory therapist with experience in tracheostomy and laryngectomy.
• Previous experience in the same position is highly preferred.
• Previous exposure to Middle East region and familiar with the Middle Eastern culture.
• Strong presentation and teaching skills; comfortable training clinicians at the bedside or in group settings.
• Excellent communication, interpersonal, and customer service skills.
• Experience in multiple software packages Microsoft Word, Excel and PowerPoint.
• Effective communication skills (written and verbal) to interact with management and peers.
• Ability and willingness to travel up to 60–80%, including occasional overnight stays.

Preferred:

• Prior experience in clinical support in tracheostomy and/ or laryngectomy sector.
• Experience working with tracheostomy and laryngectomy care products.
• Familiarity with hospital purchasing processes, product evaluation protocols, and infection control considerations.
• BSN or advanced degree in ICU Nursing, Respiratory Therapy, or related healthcare field.
• Familiarity with CRM tools and virtual training platforms.

Why Join Us?

• Be at the forefront of airway management innovation with a company dedicated to improving patient care and outcomes.
• Join a supportive, collaborative team that values your clinical expertise and input.
• Competitive base salary, travel reimbursement, performance bonuses, and full benefits package.
• Opportunities for professional growth in clinical education, product development, or commercial roles.

Founded in 1986, Atos Medical is the global leader in laryngectomy care as well as a leading developer and manufacturer of tracheostomy products. We are passionate about making life easier for people living with a neck stoma, and we achieve this by providing personalized care and innovative solutions through our brands Provox®, Provox Life™ and Tracoe.

We know that great customer experience involves more than first-rate product development, which is why clinical research and education of both professionals and patients are integral parts of our business.  

Our roots are Swedish but today we are a global organization made up of about 1400 dedicated employees and our products are distributed to more than 90 countries. As we continue to grow, we remain committed to our purpose of improving the lives of people living with a neck stoma. 

Since 2021, Atos Medical is the Voice and Respiratory Care division of Coloplast A/S

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