Reporting to the Clinical Lead, Chronic Care, you will be responsible for providing clinical advisory needs and applying our clinical message on behalf of Coloplast with customers and within our sales and marketing team.  As a registered nurse, ideally specialized in continence, this individual provides clinical expertise in the areas of continence care.

Activities include clinical education & skills development for internal and external customers, providing clinical expertise related to Coloplast marketing initiatives and serving as a regionally focused clinical resource to the organization.

Major Areas of Accountability

Represent Coloplast as a clinical expert

• Maintain professional credentials and education to maintain status as a clinical expert through board certification as a nurse.
• Develop and deliver, in conjunction with marketing and sales, educational programs to a diverse group of internal and external customers. These may be live, web-based, on-demand or on-line programs.
• Attend approved national and regional conferences and tradeshows as a Coloplast representative, interacting with key customers and attending scientific programs.  Report back to senior leadership/training key clinical learnings and opportunities.
• Develop and maintain relationships with industry Key Opinion Leaders (KOLs).  This includes developing KOLs to speak on behalf of Coloplast and enlisting their help with Coloplast committee sessions. 
• Work with our Continence sales team to deliver content to clinicians throughout Canada.
• Create quarterly content for Coloplast Professional, our external education platform for clinicians.
• Act as a clinical liaison to Consumer Care department and sales force to handle clinical use of product issues – “Ask the Expert.”  Develop and execute trainings at the meetings. 
• Contribute articles for professional and end user publications.

Marketing program development

• Collaborate on Marketing initiatives to develop, in conjunction with marketing, clinical education for internal and external customers.
• Support and train Coloplast employees on the use of clinical evidence to support the brand message of the business areas.

Sales team support

• Align educational resources with key sales initiatives of the business unit.
• Maximize individual clinical resources and energies towards overall success of business units.
• Provide clinical support for key account strategic planning and educational initiatives.
• Own and execute clinical material for onboarding of all new hires.

Basic Qualifications

• Registered Nurse with a Bachelor’s degree
• Strongly Preferred NSWOC/WOCC certification, along with CNA
• 5+ years’ experience in a clinical setting working with patients and/or end users; experience with continence strongly preferred
• Previous medical industry experiences are an asset
• Domestic travel required, up to 30-40% of the time
• Willingness and ability to travel to the US on occasion (2-3 trips per year)
• Effective written and presentation skills
• Ability to read, analyze and interpret clinical publications
• Strong organization and project management skills
• Proficient in Microsoft Office Suite: Excel, Word, and PowerPoint
• Ability to tailor training and education to serve many audiences
• Demonstrated ability to effectively manage competing priorities through execution
• Coloplast employees are required to conduct business to the highest ethical and professional standards; comply with applicable laws and regulations, the Advamed Code of Ethics on Interactions with Healthcare Professionals, and company policies.