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​Collection Specialist


Szczecin, PL

Job Family:  Consumer
Country/Region:  Poland


Coloplast develops products and services that make life easier for people with very personal and private medical conditions. In Coloplast Business Centre we are responsible for global financial operations, orders administration, HR and IT support, marketing & data analysis activities, and many others. If you have the right profile and the right amount of curiosity and ambition, you can be a part of this exciting challenge. Curiosity works here!


About the department
The job is in Coloplast Business Centre in Szczecin, Poland within the newly created US Direct Sales Support team as a part of Comfort Medical, a wholly owned subsidiary of Coloplast. 
As a new employee, you will be part of Comfort Medical team supporting the same processes but in two locations: Coral Springs, FL and Szczecin, CPBC. The team located in CPBC is in the phase of creation when it comes to the structure, improvements, culture so your input will be more than welcome. Continuous contact, exchanging knowledge and sharing experience with your colleagues from Florida is what you can count on!


About the job
We have an exciting opportunity for Collections Specialist to join our growing team!
Responsible for timely and accurate resolution of accounts either through cash collections or write-offs. You will also be responsible for correctly resubmitting accurate claims (electronically and manually).


Your responsibilities
•    Perform collection follow-up on assigned accounts on a regular basis
•    Request correct adjustments to resolve outstanding account balances
•    Review, track, and where necessary, research outstanding payments to ensure timely receipt of payments to increase Comfort Medical's revenue and  reduce accounts receivable.
•    Complete adjustment requests in compliance with month end schedule
•    Follow up on all denials prior to the payer's appeals deadline
•    Identify denial trends and make recommendations for resolutions
•    Prepare adjustments such as refunds, contractual differences, and write-offs for approval and processing
•    Maintain accurate and detailed chart notes in system
•    Correct posting payments and make charge adjustment to patient account
•    Contact Insurance companies via their portals or phone calls.


•    Experience in working in accountancy/finance area
•    Ability to take initiative and work independently.
•    Fluent in English (both written and spoken) – min. B2 level.
•    Ability to learn and understand reimbursement issues and Medicare guidelines.
•    Ability to work for during afternoon (10.00 – 18.00) shift.


We offer

•    No probation period – long-term contract from the start
•    Onsite or hybrid work 
•    International work environment with Scandinavian culture
•    Opportunity to use and develop foreign languages in daily work
•    Fantastic work atmosphere full of respect and partnership
•    Internal trainings
•    Great company events
•    Sports card
•    Private medical care
•    Restaurant card
•    Holiday bonus and occasional cards


That's not all! We have even more for you, if working onsite:

•    Modern workplace
•    No dress code zone
•    Delicious coffee and fresh fruits
•    Transportation co-funding


Please apply with your English CV. We will contact candidates continuously and close the offer down once we find the best match to the team :) 


Please apply by sending your application in English.

If you are curious like we are, and want to know more about our company go to  

Pursuing an ambitious growth agenda, Coloplast develops and markets products and services that make life easier for people with intimate healthcare needs. Employing about 14.000 people and with products available in more than 143 countries, we are one of the world´s leading medical device companies. We are constantly growing our business and always looking for new ways to move forward – we explore, learn and look for new ways of doing things.

Coloplast is committed to being an inclusive organization, where people bring their differences to work each day, fulfil their potential and have a strong sense of belonging because – and not despite – of their differences. We therefore encourage all qualified candidates to apply regardless of gender, age, race, nationality, ethnicity, sexual orientation, religious belief or physical ability.

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