Clinical Administrator

Why Coloplast?

Coloplast enables people with Chronic Conditions to live life to the full through its products and services.  Working closely with the people who use our products, we create solutions that are sensitive to their individual needs.

Our team loves swapping stories about how they have enabled different customers to live fuller lives and inspire us to create an even better consumer experience every day. We really do change lives!  

Our passion to make a real difference to people’s lives is what drives and unites us.

About the Role:

We are excited to announce an opportunity for an experienced Administrator to join our dynamic team in Peterborough. This role is perfect for individuals who excel in organisational and communication skills, are computer literate, and thrive in a fast-paced environment. As a Clinical Administrator, you will play a crucial role in supporting our clinical services and ensuring smooth operations.

• Manage and respond to incoming queries from customers and nurses via email and telephone.
• Book clinic appointments for Coloplast Nurses and send confirmation texts and letters.
• Sort and handle outgoing and incoming post.
• Consult with healthcare professionals to ensure the best outcomes for customers.
• Collaborate closely with stakeholders within Coloplast, supporting Clinical Services as needed.

Who are we looking for?

• Organised and thorough approach to work with strong diligence.
• Results-oriented and flexible, able to prioritise work to meet business needs.
• Experience working in a fast-paced environment.
• High level of computer literacy, including proficiency in MS Office applications.
• Experience using a CRM system is an advantage.
• Strong verbal and written communication skills.
• Inbound/outbound call experience is desirable.

If you are looking for a role that will allow you to succeed in a fast-moving environment while focusing on achieving business and departmental objectives, we would love to hear from you!

Pursuing an ambitious growth agenda, Coloplast develops and markets products and services that make life easier for people with intimate healthcare needs. Employing about 16.000 people and with products available in more than 143 countries, we are one of the world´s leading medical device companies. We are constantly growing our business and always looking for new ways to move forward – we explore, learn and look for new ways of doing things.

Coloplast is committed to being an inclusive organization, where people bring their differences to work each day, fulfil their potential and have a strong sense of belonging because – and not despite – of their differences. We therefore encourage all qualified candidates to apply regardless of gender, age, race, nationality, ethnicity, sexual orientation, religious belief or physical ability.

Visit us on Coloplast.com.

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