Clinical Sales Representative (Interventional Urology - Men's Health) - NYC Metro

Coloplast has an exciting opportunity for a Clinical Sales Representative to join our growing team!

The Interventional Urology Clinical Sales Representative is responsible for covering our Men’s Health cases as required by customers, hospitals, and/or surgeons and providing on-site clinical consultation and product information on Coloplast’s Men’s Health portfolio of surgical products. This position supports the customer during surgical procedures and is also responsible for any follow-up, support, troubleshooting, customer service, and education as requested or required. The Clinical Sales Representative will cover surgical cases and sales related support as deployed by either Coloplast Territory Sales Managers or Regional Sales Directors.

Major Areas of Accountability

Clinical Knowledge

• Clear understanding of clinical and technical product knowledge relating to assigned products
• Demonstrated expertise in all aspects of implant, follow-up support and troubleshooting techniques.
• Educate and train physicians, surgeons, and hospital personnel and office staff on technical matters relating to Coloplast products.
• Attends and actively participates in industry related training/meetings/events for business development opportunities
• Maintains current knowledge about assigned products and services as well as competitive products.

Relationship Building

• Retain relationships within current customer base by identifying opportunities and may help formulate sales strategies.
• Develop and maintain long-term relationships that lead to increasing use of products within target accounts.
• Develop and maintain productive cross-functional relationships in and outside of Coloplast to share knowledge and leverage synergies within the organization.
• For assigned accounts, understands customer’s environment, including who the clinical, financial, and other key decision makers are, their key issues/concerns, including challenges and opportunities for Coloplast.
• Engage in basic market development activities depending on the needs of the assignment.

Administrative

• Organize and manage information utilizing CRM or other related tool as directed.
• Maintains current records and administrative duties, including inventory, sales reporting, and expense management.
• Maintains all required Vendor Credentialing requirements with assigned medical facilities.
• Coloplast employees are required to conduct business to the highest ethical and professional standards; comply with applicable laws and regulations, the Advamed Code of Ethics on Interactions with Healthcare Professionals, and company policies.

Healthcare Facility/Operating Room Interactions

• Interacts frequently with Healthcare Professionals including surgeons, doctors, nurses, technicians, procurement, inventory control, administrative staff, and related personnel.
• Present during procedures and surgeries as requested/required to assist healthcare professionals with Coloplast product-related questions – interaction includes following operating room protocols, but does not include crossing the sterile field or patient interactions.

Basic Qualifications

• Bachelor’s degree required
• Minimum 1 year successful medical experience – preferably in medical device marketing, sales or service
• Urology background and/or implantable device case coverage or sales preferred
• Ability to be on time and prepared for each case deployed – every time.
• Ability and willingness to travel domestically and overnight (up to 50%)
• Proficient in Microsoft Office applications including Word, Excel, and PowerPoint.

Preferred Qualifications

• Strong relationship and consultative selling skills
• Strong interpersonal and customer service skills
• Strong analytical, oral, and written communication skills
• High attention for detail and excellent follow through
• Knowledge of current and new industry trends, technologies, competitors, and place in the market
• Pro-active; high-performance and results oriented
• Ability to work independently
• Demonstrate effective time management skills with administrative capabilities
• Ability to adapt and willingness to change.
• Ability to consistently work, manage, and lead with ethical integrity.
• Excellent written and verbal communication skills with the ability to listen, articulate, and advocate
• Personifies Coloplast Mission, Values, and Vision as well as Coloplast Leadership Principles.
• Employees in this role are expected to meet healthcare customers in person at their facilities or healthcare systems; therefore, this will require completion of credentialing requirements that meet the access requirements of each healthcare facility or system.
• Employees must possess a valid driver’s license, as driving will be required for this position