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Contracts Manager


Minneapolis, US

Job Family:  Commercial Support
Country/Region:  United States

Contracts Manager 

Coloplast has an exciting opportunity for a Contracts Manager to join our growing team!


Are you looking to make a difference with your analytical & managerial strengths? Coloplast is offering a unique opportunity to be part of shaping the way customer contracting is done in North America. The Contracts Manager is responsible for managing a team of analysts who facilitate customer contracts for key customers to optimize Coloplast’s top and bottom line in partnership with our sales teams. Primary responsibilities include facilitating internal alignment on customer contract strategy and establishing KPI metrics in order to follow up on customer performance. As the Contracts Manager, you will work in a talented and dynamic team environment with frequent exposure to our US leadership team.


Key responsibilities:

People Management

  • Embrace the Coloplast Leadership Promises in actions and the team’s work
  • Consistently expects and encourages team to deliver high quality work in a sustainable way
  • Perform all elements of the Coloplast People Review cycle for direct reports
  • Appropriately assesses talent and takes actions to leverage strengths and mitigate weaknesses


Management of Contracts Team

  • Collaborate with the Key, Strategic, Local, and Canadian Sales Teams to establish contractual relationships with Group Purchasing Organization (GPO), Integrated Delivery Network (IDN), Master Dealer, Retail and National Distributor customers while upholding critical business initiatives
  • Analyse contract terms and conditions to determine compliance and assess corporate risk, while acquiring and documenting appropriate stakeholder approvals
  • Translate complex contract language into practical business implications and subsequently work with all levels of corporate management to develop strategies to implement new business practices
  • Provide education, recommendations & guidance to decision-makers when reviewing contract language & customer negotiation strategies
  • Serve as point of contact for Coloplast internal clients on contract negotiation and other contractual matters, including status of contracts in process and tracking of contracts in the DocuSign Contract Lifecycle Management System
  • Build relationships with key internal clients to facilitate understanding, proactively influence timely decision-making, and streamline execution of contractual terms & conditions
  • Assist analysts with the negotiation of customer contracts on business terms and conditions when requested by the sales teams
  • Ensure corporate requirements are met and high-quality data integrity is maintained while implementing contracts and provide timely responses to internal and external inquiries


Development of Educational Communication Tools

  • Educate internal business partners on Coloplasts’ contract request and review process
  • Design or improve upon processes & tools to help the Contracts team facilitate accurate workflow management
  • Develop tools to support Contracting team and sales force in facilitating contract negotiations with customers across business channels
  • Partner with IT Business Analysts and IT Support to integrate contract and pricing tools as well as optimize system communication
  • Drive strategic projects within the Contracts Department and/or assist with cross-functional projects such as the rollout of pricing strategies and product launches
  • Proactively identify opportunities to improve efficiencies within the pricing and contracts processes
  • Other duties as assigned



  • Extensive experience leading live customer contract negotiations at both the GPO and IDN level.
  • Excellent understanding of corporate policies and procedures, coupled with ability to identify required improvements to established policies
  • Confident in communicating and influencing at all levels within the organization
  • Experience handling all elements of people management ranging from defining talent needs based on business objectives to administering employee performance reviews
  • Solid understanding of the business needs and an appreciation of financial contractual implications
  • Ability to prioritize, multi-task and complete tasks efficiently and independently with a high degree of accuracy and attention to detail
  • Confidence to apply independent judgment and creativity to contract resolution issues, in partnership with legal and compliance stakeholders
  • Proven track record with consistent high performance both academically and professionally
  • Excellent written and verbal communication skills
  • Has successfully managed multiple simultaneous projects
  • Technical proficiency with the following systems: Excel, Access, Outlook, Enterprise One / One World, Cognos, DocuSign CLM
  • A team player with the ability to use strong verbal reasoning skills to analyse elements of contract language and assess corporate risk


Educational and Experience Requirements

  • Undergraduate degree in Business, Economics, Finance, Contract Law or equivalent – MBA Preferred
  • Minimum of five years’ experience working with contracts, negotiations, or legal department; healthcare industry preferred
  • Minimum of three years’ experience with direct management and leadership preferred
  • Experience in the healthcare industry a plus
  • Knowledge of healthcare compliance requirements is preferred


Pursuing an ambitious growth agenda, Coloplast develops and markets products and services that make life easier for people with intimate healthcare needs. Employing about 12,000 people and with products available in more than 143 countries, we are one of the world´s leading medical device companies. We are constantly growing our business and always looking for new ways to move forward – we explore, learn and look for new ways of doing things.


Visit us on Coloplast.com.

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Coloplast is committed to a policy of Equal Employment Opportunity (EEO) which means we employ and promote individuals based on their merits, regardless of race, color, religion, sex, national origin, age, disability, veteran status, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status, status with regards to public assistance or any other protected classification.


Nearest Major Market: Minneapolis

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