HR Operations Specialist

This is a permanent position to work in our Cartago site, located in Zona Franca La Lima. Medical insurance, asociation, gym, cafeteria subsidy, free transportation and other, are part of our benefits package.

Job Function Summary:
HR Operations Specialist Shift A will be responsible for managing and enhancing the efficiency of the HR department’s operational processes. Your role will involve overseeing various HR functions, ensuring compliance with legal standards, and supporting the overall strategic goals of the organization. You will play a key part in maintaining a productive and legally compliant work environment, contributing to the smooth operation of the HR department 

Major Areas of Accountability:

• Ensure the maintenance and update employee records, ensuring accuracy and confidentiality. 
• Notify to HR Admin employee changes on time to ensure systems and payroll accurately
• Assist, manage and support employees through day-to-day Human Resources questions, needs and inquiries. 
• Manage labor law procedures and disciplinary actions. Support employee relations issues by providing counsel and guidance to people leaders on grievance, disciplinary, and performance issues; lead
• investigations when necessary. Provide support with disciplinary actions, warning letters and others 
• Maintains compliance with local employment laws and recommended best practices.
• Conduct exit interviews and utilize feedback to improve departmental procedures. 
• Communicate on time all termination through the HR Admin to ensure termination is complete. 
• Elaborate employment contracts and required addendum. Maintains accurate and up-to-date human resource files, records, and documentation.
• Create and update HR policies and procedures to ensure compliance with legal standards and improve departmental efficiency
• Work together with the HR Admin to maintain HR Systems accurate and up-to-date employee data.
• Prepare for and assist with internal and external audits to ensure compliance
• Develop and implement strategies to enhance the efficiency and effectiveness of HR operations. Actions plans to improve HR KPIS
• Mediate and resolve conflicts between employees or between employees and management
• Ensure all employees are informed about new policies and understand their implications
• Manage employee benefits programs, and support employees and operations leaders
• Facilitate sessions during our new employee onboarding/orientation process
• Prepare, organize and facilitate leader sessions during the month
• Coordinate and ensure with the areas the periodic updating of job descriptions (one per year)
• Prepare reports of key indicators for HR and keep the information updated on boards, share points or shared folders as required.
• Coordinate internal communication.

Essential Qualifications:

• Bachelor’s degree in Human Resources, Business Administration or related field, or currently studying in the University with more than 75% of the career completed.
• Minimum 3 years of experience as Human Resources Specialist or Generalist
• Good knowledge in Costa Rica Labor Law
• Excellent understanding of HR functions and best practices
• Excellent written and verbal communication skills. 
• English level Minimum B1
• MS Office Intermediate knowledge
• Availability to support Shift A, B and C based on needs

Prefer Qualifications:

• Experience in medical industry
• English level B2

Con unos ambiciosos planes de crecimiento, Coloplast desarrolla y comercializa productos y servicios que hacen la vida más fácil a aquellas personas con necesidades de cuidados sanitarios especiales. Tenemos más de 16 000 empleados y nuestros productos están disponibles en más de 143 países. Somos una de las empresas líderes de dispositivos médicos a nivel mundial. Constantemente buscamos nuevas formas de hacer crecer el negocio : exploramos, aprendemos y buscamos nuevas formas de hacer las cosas.

Coloplast se compromete a ser una organización inclusiva, donde las diferencias son bienvenidas, las personas desarrollan su potencial y tienen un fuerte sentido de pertenencia debido a  _ no a pesar de_ sus diferencias. Por ello animamos a todos los candidatos idóneos y cualificados a presentar su candidatura independientemente de su sexo, edad, raza, nacionalidad, etnia, orientación sexual, creencia religiosa o capacidad física.

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