Subsidiary size

India

Title

Coloplast CARE Nurse

Care Specialist

Essential duties, accountabilities and responsibilities

(10-12 bullets)

• Becomes the preferred partner for Ostomy Care nursing service for surgeons and nurses by providing the full bandwidth of care at the highest standard before, during and after the surgery (e.g. stoma marking, pre & post operative patient guidance, application of first stoma bag, point of contact for complications).
• Educates patients about life with an Ostomy, Coloplast’s Ostomy Care portfolio and support them in choosing the optimal appliance and accessory out of this portfolio.
• Ensure New patient discharge on CP products and value optimization.  
• Introduces the patient to Coloplast CARE and supports him / her with the registration by ensuring daily update of patient details on CRM.
• Develops and maintains long-term relationships with KOLs leading to increase patients pool resulting in business volumes in all key accounts.  Demonstrates to customers that Coloplast listens and responds.
• Limited role in implementing marketing and communications programs.
• Regularly gathers and feeds back market information to immediate manager to refine Segmentation and Targeting and market and competitor understanding.
• Ensures compliance with Coloplast code of conduct at all times.
• Coordinates with Business Development rep to ensure optimal customer approach
• Develops and maintains productive cross-functional relationships to share knowledge and leverage synergies within the organization.
• Key success factors: a surgeon’s preferred partner for Ostomy services in all key hospitals, maximizes the number of patients served by him / her, improves the compliance of patients to proper treatment standards

Personal

Characteristics

• Demonstrates drive and ambition to grow himself / herself as well as Coloplast India with a positive and “can do” attitude.
• Strong belief in alignment with Coloplast Mission, Vision and Values.
• Coloplast Leadership Principles

Education and

Experience (Knowledge and

skills)

• Minimum 1-2 years of nursing care experience from reputed hospital. 
• Diploma or degree in Nursing 
• Exposure to chronic patients care
• Strong interpersonal and relationship building skills.
• Able to translate clinical knowledge in to business development.
• Good knowledge of Microsoft Office applications including Word, Excel and PowerPoint.
• Demonstrate effective time and territory management skills, administrative capabilities.