Production Support Engineer Trainee


Cartago, Costa Rica, CR

Job Family:  Manufacturing
Country/Region:  Costa Rica

Job function summary

Direct technical support functions to maintain and continuously improve equipment, process, and facilities.


Major areas of accountability

  • Professional supervision of the equipment and machinery in the production area.
  • Ensure the execution of scheduled maintenance activities.
  • Support in planning of maintenance of assigned production machines.
  • Support in keeping up to date the maintenance program on the ERP system (E1).
  • Organization of technical trainings for other employees where required.
  • Exploring and solving technical problems together with suppliers, technical staff, and operators.
  • Analyzing and improvement of technical processes, production machines and equipment.
  • Ensure to meet the required levels of Safety, Quality, Output and Cost.
  • Installation, assembly & commissioning of production equipment and lines.
  • Support technicians in discovering failures, quick and professional troubleshooting.
  • Support in keeping up to date the maintenance program of the Value Stream.
  • Support validation tasks related to machines and processes: Maintenance, Operations Instruction, etc.
  • Support corrective and preventive actions related to Non-Conformities (NC´s) and CAPA
  • Coordinate spare parts purchasing, defining minimum/reorder point for spare parts.
  • Generate and follow-up of OR for spare parts, tools and other equipment required to run the machines.
  • Generate work orders for parts to be produced in the Tool Shop • Create and/or review documents in the document control system (Veeva)
  • Attend to meetings as required
  • Willing to provide support to the escalations from production floor when needed on off-hours


Essential qualifications

  • Advanced student (more than 80% completed) or recent graduate in the related engineering field (e.g., electrical, electronics, mechatronics, Industrial).
  • 0-1 years of experience in engineering roles with responsibility in manufacturing processes.
  • Ability to support high volume manufacturing operations.
  • Ability to manage multiple projects simultaneously.
  • Minimum English level B1


Preferred qualifications

  • Desirable experience working in an FDA regulated environment.
  • Minimum English level B2.
  • Experience or knowledge of industrial processes with automation.
  • Experience with Continuous Improvement Initiatives. Understanding of continuous improvement methodologies such as Lean Manufacturing or Six Sigma.


Pursuing an ambitious growth agenda, Coloplast develops and markets products and services that make life easier for people with intimate healthcare needs. Employing about 16.000 people and with products available in more than 143 countries, we are one of the world´s leading medical device companies. We are constantly growing our business and always looking for new ways to move forward – we explore, learn and look for new ways of doing things.


Coloplast is committed to being an inclusive organization, where people bring their differences to work each day, fulfil their potential and have a strong sense of belonging because – and not despite – of their differences. We therefore encourage all qualified candidates to apply regardless of gender, age, race, nationality, ethnicity, sexual orientation, religious belief or physical ability.


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