Product Support Specialist
Tatabánya, HU
Product Support Specialist
About the Department
Our team is responsible for maintaining the design and performance of mature products produced within Global Operations. We ensure product quality and compliance by supporting material and design changes, driving cost-efficient solutions, and optimising processes. In addition, we provide product-related training to colleagues, covering product use, composition, functionality, and key features.
Main Tasks & Responsibilities
- Contribute to mass production (SVS) projects
- Manage CRs related to the role’s scope
- Create and maintain product descriptions and compositions
- Develop and update risk management files
- Ensure Design Control in close collaboration with QA functions
- Create and maintain specifications
- Provide input to PMS reports
- Deliver product knowledge training to Coloplast employees
- Support quality investigations (complaints, CAPA, NC)
- Contribute to shelf-life extension activities for raw materials, intermediates, and finished goods
Qualifications
- Relevant college or university degree (chemical/material engineering is an advantage)
- Experience with Coloplast products, processes, and quality systems
- Strong quality mindset
- Fluent written and spoken English
- Confident decision-making and excellent self-management
- Strong communication skills
- Ability to travel approx. 15-20 days per year
- Proficiency in Excel, Word, Notes, PowerPoint
Personal Attributes
- Structured, data-driven, and results-oriented, with a holistic business perspective
- Excellent communication and problem-solving skills
- Able to perform well under pressure
- Collaborative team player
What We Offer
- A respectful, supportive working environment with innovative leadership
- Comfortable, modern workplace with various amenities
- Continuous professional development and training opportunities
Founded in 1986, Atos Medical is the global leader in laryngectomy care as well as a leading developer and manufacturer of tracheostomy products. We are passionate about making life easier for people living with a neck stoma, and we achieve this by providing personalized care and innovative solutions through our brands Provox®, Provox Life™ and Tracoe.
We know that great customer experience involves more than first-rate product development, which is why clinical research and education of both professionals and patients are integral parts of our business.
Our roots are Swedish but today we are a global organization made up of about 1400 dedicated employees and our products are distributed to more than 90 countries. As we continue to grow, we remain committed to our purpose of improving the lives of people living with a neck stoma.
Since 2021, Atos Medical is the Voice and Respiratory Care division of Coloplast A/S
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