Inside Sales Advisor - Peterborough

Inside Sales Advisor - Peterborough

Our Wound Care division is looking for an Inside Sales Advisor to deliver customer care and lead generation expertise together to support the delivery of the division’s revenue growth.

You will be required to qualify Customer leads generated via digital and Territory campaigns. Your main objective is to book customer appointments with one of our field-based sales managers.   

In addition, you will provide superior level Customer Service, trouble shooting and coaching to Customers in both an inbound & outbound calling capacity.  Your performance in this role will contribute to top-line revenue growth, customer acquisition levels, and profitability.

The main duties of the role are:

• Qualify potential sales opportunities both over the telephone and via email
• Work collaboratively with Field Sales teams, Marketing teams and our Nurse Team
• Be responsible for nurturing and developing all leads presented to you to ensure the business opportunity is optimised
• Craft comprehensive and concise written communications to Customers, Field Sales Teams and, on occasion, to patients
• Use exceptional telephone skills to gain information and understanding from customers to be able to offer suitable and appropriate products and service solutions
• Cultivate and develop initial customer relationships
• Qualify patient campaign leads and triage appropriately where necessary
• Complete monthly outbound call activity goals and agreed upon sales targets / KPI’s and outcomes within schedule
• Sales administration
• Actively use Siebel CRM for recording activity & maintain lead database

Essential experience:

• Experience working in sales/telesales role or sales support role or Account Management
• Experience operating in a fast-paced environment
• A track record in meeting targets
• Excellent interpersonal skills, both verbal and written, along with the ability to effectively communicate with all levels of the organization and business relevant customer groups
• Attention to detail

Need more information?

To learn more about Coloplast, please visit www.coloplast.co.uk/about-us/.  If you have any questions or need further information please email gb_recruitment@coloplast.com

Deadline

If you are interested in this position, please apply online as soon as possible.

Pursuing an ambitious growth agenda, Coloplast develops and markets products and services that make life easier for people with intimate healthcare needs. Employing about 14.000 people and with products available in more than 143 countries, we are one of the world´s leading medical device companies. We are constantly growing our business and always looking for new ways to move forward – we explore, learn and look for new ways of doing things.

Coloplast is committed to being an inclusive organization, where people bring their differences to work each day, fulfil their potential and have a strong sense of belonging because – and not despite – of their differences. We therefore encourage all qualified candidates to apply regardless of gender, age, race, nationality, ethnicity, sexual orientation, religious belief or physical ability.

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