EMIS Service & Implementation Manager

We’re excited to offer a unique opportunity for a Clinical Systems & Digital Lead to play a pivotal role in shaping how we implement and optimise EMIS Web across our NHS partnerships. This is a chance to step into a highly impactful position where technology, service improvement and patient outcomes meet, helping us deliver outstanding solutions that truly make a difference for customers, clinicians and the individuals who rely on our services every day.

The Role –

In this role, you will act as our organisation’s EMIS Web Subject Matter Expert, becoming the go‑to authority for both internal colleagues and NHS customers. You’ll lead EMIS implementations end-to-end, from discovery and configuration through to go‑live and optimisation, ensuring every solution is safe, compliant and aligned with how primary care teams work in practice. You’ll be hands-on with system workflows, templates, reporting and data quality, while also bringing operational insight to improve processes, strengthen service delivery and enhance customer experience. A key part of your work will involve supporting tenders and NHS partnerships, translating real‑world needs into practical solutions that can be implemented sustainably across GP practices, PCNs and ICBs.

Who are we looking for?

We’re looking for someone who brings significant experience as an advanced EMIS Web user or established SME, with a strong track record of leading configuration changes, workflow improvements or system implementations. You’ll be confident managing projects end-to-end, engaging stakeholders, running workshops and supporting customers through change. A solid understanding of primary care operations, including appointment flows, document handling, coding, summarising, recalls and QOF/contract reporting will be essential. Experience with System One will be an advantage. You’ll also be familiar with information governance, safe clinical system use and the importance of robust change control. Above all, you will be a clear communicator who can turn complex requirements into simple, workable solutions and build trusted relationships with clinicians, managers and operational teams.

Why Coloplast?

At Coloplast, we are a people‑first organisation committed to improving lives. Our success is built on strong partnerships, purposeful innovation and a culture where colleagues feel empowered to make an impact. Joining us means being part of a supportive, collaborative team where your expertise will be valued and your work will directly shape how we deliver meaningful outcomes across the NHS. You’ll have the opportunity to grow, influence and contribute to our next strategic chapter as we expand our digital and clinical systems capabilities. If you’re passionate about using EMIS and operational insight to drive real improvement, we’d love to hear from you.

Pursuing an ambitious growth agenda, Coloplast develops and markets products and services that make life easier for people with intimate healthcare needs. Employing about 16.000 people and with products available in more than 143 countries, we are one of the world´s leading medical device companies. We are constantly growing our business and always looking for new ways to move forward – we explore, learn and look for new ways of doing things.

Coloplast is committed to being an inclusive organization, where people bring their differences to work each day, fulfil their potential and have a strong sense of belonging because – and not despite – of their differences. We therefore encourage all qualified candidates to apply regardless of gender, age, race, nationality, ethnicity, sexual orientation, religious belief or physical ability.

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