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Key Account Manager



Job Family:  Sales
Country/Region:  United States

Key Account Manager 

Coloplast has an exciting opportunity for a Key Account Manager to join our growing team!

The Key Account Manager (KAM) is responsible for successfully driving sales growth and is accountable for building high-level strategic business relationships with a portfolio of Key Accounts at a National level. This position will be responsible for creating and implementing priorities, executing co-marketing programs and for negotiating and implementing contracts to drive growth for Coloplast’s portfolio of Ostomy Care, Continence Care, Skin Care, and Wound Care product lines within Key Account Dealers and Distributors. The successful candidate will collaborate cross-functionally with both internally and externally, develop strategic relationships, partner and provide guidance to the field sales and marketing teams. This is a field-based position.


Major Areas of Accountability

  • Establish and develop relationships with targeted Key Accounts that include, but are not limited to, senior leadership, sales, marketing, customer service and purchasing managers to ensure awareness and interest in Coloplast’s value proposition and products.
  • Develop and implement strategic business plans and priorities for targeted Key Accounts to identify growth opportunities and ensure in-depth customer understanding and commitment.
  • Conduct regular business review meetings with targeted Key Accounts to review sales performance, measurements to set priorities and identify additional growth opportunities.
  • Plan, coordinate, and execute co-marketing programs and initiatives cross-functionally with Key Accounts to drive sales growth with continuous follow-up and revisions to ensure high return on investment
  • Acts as liaison between Key Accounts and other functional areas in Coloplast (e.g. field sales force) to ensure seamless execution and optimum sales results.
  • Negotiate and implement profitable, sustainable contracts with targeted Key Accounts, working closely with the Pricing & Contracts team to develop strategic contract proposals.
  • Develop and manage budgetary operating expenses within company and departmental guidelines.



Basic Qualifications

  • BA/BS degree or equivalent
  • 5+ years successful medical sales experience with proven track record of selling to resellers of products
  • Willingness and ability to travel, including overnight, approximately 50-75%
  • Ability to build and nurture business relationships with internal & external customers at executive levels
  • Strong business acumen, independence and assertiveness with an ability to navigate in complex negotiation situations.
  • Solid understanding of reimbursement and billing of medical devices
  • Strong strategic planning and project management skills
  • High level of entrepreneurial drive and results orientation
  • Excellent written and verbal communication skills with the ability to listen, articulate, and advocate
  • Demonstrated strong proficiency and accuracy in data analysis and financial/sales presentations
  • Proficient computer skills including MS Office Suite (Word, Excel, and PowerPoint) and CRM databases
  • Employees in this role are required to be fully vaccinated for COVID 19, meaning that 14 days have passed since they received the last shot, and maintain the effectiveness of their vaccination (e.g., obtain booster vaccinations) as may be required to maintain access to healthcare facilities or systems


Pursuing an ambitious growth agenda, Coloplast develops and markets products and services that make life easier for people with intimate healthcare needs. Employing about 12,000 people and with products available in more than 143 countries, we are one of the world´s leading medical device companies. We are constantly growing our business and always looking for new ways to move forward – we explore, learn and look for new ways of doing things.


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Coloplast is committed to a policy of Equal Employment Opportunity (EEO) which means we employ and promote individuals based on their merits, regardless of race, color, religion, sex, national origin, age, disability, veteran status, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status, status with regards to public assistance or any other protected classification.


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