Senior Product Owner, Salesforce

Would you like to contribute to our ambitious Salesforce implementation journey in a company where our strategy puts technology front and center?

We are excited to be rolling out Salesforce globally, currently operational in 30 countries with over 4,000 users. This is not just any CRM; you will be part of creating solutions that form the backbone of our operations – essential in making life easier for people with intimate healthcare needs. 

Ambitious digital and technology agenda at the center of Coloplast’s new 5-year strategy
Coloplast, one of the world’s leading med-tech companies, just launched a new 5-year strategy called Impact4. The strategy includes significant investments into two new transformational technology programs aimed at delivering next-level user experiences for chronic patients and driving up scalability within global manufacturing. 
We call this ‘Impact through technology’, and to deliver on the ambitious targets, we will be looking for 40+ new colleagues for our Digital, Data & IT organization over the next 18 months. If you want to be part of this digital transformation and make a lasting impact, then this might be the next career move for you!

A role that spans the business, technical teams and HQ functions
Based at our headquarters in Humlebæk, you will join our Digital Customer Solutions area, where we strive to deliver exceptional CRM and customer solutions with a strong emphasis on Salesforce implementation. In this role, you will own and drive initiatives from the portfolio, creating business value to stakeholders and bridging the business, technical teams and HQ functions. 

You will be working in close collaboration and partnership with our Chronic Care organization ensuring the strategically important new development and enhancements of the Salesforce platform. But your role will also have a hands-on element in taking initiatives from analysis to refinement, solutioning, testing and final implementation, creating value end-to-end across platforms.

Moreover, you will build trusting relationships with business leaders and cross-functional teams across multiple geographic locations as you:

• Support prioritization of incoming requirements and user stories.
• Plan according to our agile setup and ensure involvement from relevant teams and stakeholders, collaborating closely with HQ colleagues across commercial functions and IT.
• Gather commercial CRM requirements from commercial stakeholders and translate these into intuitive and descriptive user stories enabling solutions from the technical team and our developers.
• Ensure final testing of user stories for correct quality assurance for production deployment, and subsequently do demos to stakeholders for correct adaptation of new functionality.
• Identify, mitigate, and communicate project risks, and facilitate problem-solving and alignment discussions, propose solutions to decision-makers, and ensure effective communication.
      

Solid product owner experience and great stakeholder management skills
You are able to pair a strong business understanding and commercial mindset with a flair for technology. You use your excellent stakeholder management skills, particularly when collaborating with commercial users and technical teams. Moreover, you are good at taking an outside-in perspective, and you are a team player with excellent communication, motivational, and interpersonal skills. 

Finally, you:

• Most likely hold a master’s degree and most importantly have several years of experience from similar roles
• Have knowledge from working with Salesforce.com and/or other CRM systems
• Have solid experience with project planning and collaboration within a cross-functional team setup
• Have experience with project management tools such as JIRA 
• Are fluent in English

Interested?
If you would like to know more about this position, please contact Head of Planning & CRM Delivery Sussi Kristin Thorning at +45 4911 1344. We continuously review applications, so we encourage you to apply as soon as possible. The position will remain open until a suitable candidate is found.

Pursuing an ambitious growth agenda, Coloplast develops and markets products and services that make life easier for people with intimate healthcare needs. Employing about 16.000 people and with products available in more than 143 countries, we are one of the world´s leading medical device companies. We are constantly growing our business and always looking for new ways to move forward – we explore, learn and look for new ways of doing things.

Coloplast is committed to being an inclusive organization, where people bring their differences to work each day, fulfil their potential and have a strong sense of belonging because – and not despite – of their differences. We therefore encourage all qualified candidates to apply regardless of gender, age, race, nationality, ethnicity, sexual orientation, religious belief or physical ability.

Visit us on Coloplast.com.

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