Senior Digital UX Designer - Chronic Care Program

Would you like to be part of shaping digital solutions aimed at providing personalized support for people with intimate healthcare needs?
And do you want to step into an agile international team of product owners and UX designers to create innovative consumer offerings that elevate the user experience within our Chronic Care program?

Join us to set a new quality for our UX space – and with time communicate a comprehensive UX vision that aligns with our mission and commercial strategy.

Ambitious digital and technology agenda at the center of Coloplast’s new 5-year strategy
Coloplast, one of the world’s leading med-tech companies, just launched a new 5-year strategy called Impact4. The strategy includes significant investments into two new transformational technology programs aimed at delivering next-level user experiences for chronic patients and driving up scalability within global manufacturing. 
We call this ‘Impact through technology’, and to deliver on the ambitious targets, we will be looking for 40+ new colleagues for our Digital, Data & IT organization over the next 18 months. If you want to be part of this digital transformation and make a lasting impact, then this might be the next career move for you!

Drive key projects behind our new strategy
You will join eCommerce & Digital Products within our DD&IT organization and lead international development teams consisting of 8-10 people. Your work will start with our project-based work, where you will work on our UX quality while gaining a good foothold in the organization. With time, though, you will oversee our UX efforts across our digital solutions. This will entail creating design guidelines and best practices for user experience across all our digital products, focusing on delivering exceptional, user-centered solutions for those with intimate healthcare needs. 

Additionally, you will integrate our e-commerce efforts with our engagement programs, ensuring a seamless experience that aligns with our overall commercial strategy. Specifically, you will be the primary liaison between design teams and non-technical stakeholders, fostering clear communication so everyone is informed and aligned on user experience best practices, as you:

• Collaborate with marketing and commercial teams to connect direct/e-commerce initiatives with our engagement programs, creating a seamless experience that resonates with diverse audiences
• Oversee the ongoing development and governance of our Design System for web
• Conduct user research, gather feedback, and utilize data-driven analysis to understand customer pain points and needs – and implement changes
• Establish and oversee design standards, methodologies, and best practices for user experience across digital platforms, ensuring consistency and quality in user experience

You will be based at our headquarters in Humlebæk, Denmark, and can expect to travel around 30-40 days per year.

Solid experience in UX design and great stakeholder management skills
In this role, you will need to be skilled in stakeholder management and be able to communicate across diverse audiences. Also, you can lead cross-functional teams in an agile environment because you know how to inspire and guide teams to achieve project objectives while fostering an environment of collaboration and innovation. 

Finally, you:

• Have solid experience in UX design, particularly within e-commerce environments
• Have proven experience in working with design systems
• Possess a strong understanding of accessibility standards and best practices
• Can advocate for user-centered design principles across teams
• Have experience in leading cross-functional teams and projects successfully

Interested?
If you would like to know more about this position, please contact Head of eCommerce & Digital Products Carolina Mera at dkcamer@coloplast.com. We continuously review applications, so we encourage you to apply as soon as possible. The position will remain open until a suitable candidate is found.

Pursuing an ambitious growth agenda, Coloplast develops and markets products and services that make life easier for people with intimate healthcare needs. Employing about 16.000 people and with products available in more than 143 countries, we are one of the world´s leading medical device companies. We are constantly growing our business and always looking for new ways to move forward – we explore, learn and look for new ways of doing things.

Coloplast is committed to being an inclusive organization, where people bring their differences to work each day, fulfil their potential and have a strong sense of belonging because – and not despite – of their differences. We therefore encourage all qualified candidates to apply regardless of gender, age, race, nationality, ethnicity, sexual orientation, religious belief or physical ability.

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