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Global Process Manager


Humlebæk, DK

Job Family:  Marketing
Country/Region:  Denmark

Commercial Process Manager – drive global sales processes

Would you like to define, develop and drive commercial processes for the Health Care Professional Segment and be responsible for your own work streams in significant commercial and digital projects?

Get onboard a newly established team with key process experts and touchpoints in our sales regions across our business whilst cooperating closely with global process owners, sales, marketing and digital functions.

You will get the chance to join us in our ambition to drive a digital and multi-channel go-to-market model and play a vital role in defining how we best set up our organisation to succeed with this ambition.

Join a team with a global perspective

You will be part of the Customer Operations team, which is one of the teams in our Consumer & Digital Channels department, consisting of seven colleagues with various backgrounds and nationalities.

“This is a truly exciting position! It combines the potential to be part of defining our future go-to-market model – impacting the strategic direction – with delivering results and impact for our markets that are tangible across the organisation. It’s a great mix of using your visionary mindset and getting hands-on results through execution,” – Franziska Bec, head of Customer Operations, Consumer & Digital Channelsat

Process ownership in close collaboration with the markets

Together with the Global Process Owner, you will be supporting our sales processes across digital platforms and our CRM database and drive the overall process roadmap for our Health Care Professional (HCP) Customers. 

The position is twofold. You will drive short-term process development and adoption, including understanding the business needs of our markets and finding process solutions that are scalable as well as pragmatic to implement and adopt. At the same time, you will co-create and drive the vision for our new go-to-market-model.

In your efforts, you will work closely with the sales subsidiaries to gather input for improvements in e.g., Salesforce, ensure alignment between IT and business needs, and eventually be responsible for implementation across all markets. At the same time, you will be the expert and sparring partner to Commercial Development on how to realise the future HCP growth model strategy from a process point of view.

Thus, you will be juggling several stakeholders and driving process development and projects across different markets.

International profile who can manage a diverse group of stakeholders

You have a good understanding of commercial processes, platforms and databases. Our ambitions are high within this area, and accordingly, your challenge will be to prioritise between business needs whilst ensuring progress in deliverables.

Furthermore, it is necessary that you

  • Have at least a couple of years of experience from a similar role working with digital and/or commercial processes
  • Have strong business acumen and analytical competencies 
  • Have strong project management skills
  • Can manage stakeholders at different levels of the organisation, from senior management to a sales representative, and have personal impact
  • Are a team player with an innovative mindset to solve complex problems
  • Are fluent in English (written and spoken). Danish is not necessary
  • Are a super user of Microsoft Office (especially Excel and PowerPoint) and have experience with or similar CRM platforms

If you would like to know more about the position, please call Franziska Bec, head of Customer Operations, Consumer & Digital Channels, on +45 49 11 22 01. Deadline for application is 7 August, 2022. This position will remain open until a suitable candidate has been found.


Pursuing an ambitious growth agenda, Coloplast develops and markets products and services that make life easier for people with intimate healthcare needs. Employing about 14.000 people and with products available in more than 143 countries, we are one of the world´s leading medical device companies. We are constantly growing our business and always looking for new ways to move forward – we explore, learn and look for new ways of doing things.


Coloplast is committed to being an inclusive organization, where people bring their differences to work each day, fulfil their potential and have a strong sense of belonging because – and not despite – of their differences. We therefore encourage all qualified candidates to apply regardless of gender, age, race, nationality, ethnicity, sexual orientation, religious belief or physical ability.


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