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Digital Product Owner

Location: 

Humlebæk, DK

Job Family:  Marketing
Country/Region:  Denmark

Digital Product Owner 

Digital Product Owner, Customer Preference

 

Are you passionate about customer experience and digital healthcare? If yes, then we offer a unique chance to develop our digital web platform, covering more than 50 countries.

 

”We are strengthening our focus on digital services. It is of high priority to deliver a tools to build access to support and lifting the administrative burden – and you will be absolutely key in getting us there,” says Dan Bøgsted Andersen, Head of Digital Pioneers, Digital Health. 

 

Join the Digital Pioneers working with Digital Health 
You will be part of our Digital Customer Solutions at our HQ in Humlebæk and will work alongside a group of digital masters with a global outlook. Here, you and your colleagues dedicated to our customer-facing digital solutions, will work together to develop services that make it easier for our customers to gain access to their products, and empower them to take control and help them by lightning the administrative burden.


“Your new colleagues are experts in listening to our customer’s needs. Through digital education, behavioral modeling, and tools for selfcare, we support the people who use our products every day and the nurses that make it all possible. You will be part of an inspiring agile work environment with a mission of making life easier for our customers,” explains Head of Digital Pioneers, Digital Health, Dan Bøgsted Andersen. 


“Your role as our new PO will take on the challenge of lifting our web platform to the next level and to deliver a groundbreaking electronic prescription platform for nurses in the US You will be providing users and nurses with the best digital services that empower and support them in their everyday,” Dan continues. 

 

Improve customer engagement through digital presence
You will play an important role in fulfilling Coloplast’s ambitions of making Digital a commercial enabler. Thus, you will lead development of our prescription and consumer website initiatives by collecting data and input from our end-users, Consumer program and HCP sales teams, and subsidiaries. 
Working with our Consumer solutions, you will be responsible for the product strategy, development, and collaboration with our partners in the organization ensuring impact and business value is reached when features are launched. 


We work in a fully scaled agile set-up with a 10-week cadence, where your will be the PO within your own development team, ranging from UX and design to front- and back-end developers. Your daily sparring partners will be our commercial partners and subsidiaries, nurses, and patients (customers), a UX’er, Scrum Master and Solution Architect. As such, you will go from discussing user needs and understand the challenges of a specific pathology one day to discussing an integration with your solution architect the next.


If a day-to-day, where one moment you could be in deep conversation about how to improve customer engagement and retention to the next moment discussing commercial KPIs and Azure microservices is a challenge you would like to take on than this is the job for you. With us, you can look forward to a fun, challenging position with some of the brightest minds within digital and MedTech – where every day you can make a difference for our customers.

 

More specifically, you:

  • Develop customer solutions (Episerver) on websites to empower patients and support nurses
  • Guide our digital and marketing managers in subsidiaries in the usage of our digital products
  • Extract and interpret data from various sources to develop solutions to grow the business
  • Collaborate with key stakeholders, such as IT and marketing, to develop and refine user stories 
  • Develop and maintain reports and dashboards, including performance metrics for performance

 

Experienced Product Owner 
You have a strong commercial understanding and thrive in an environment with digital entrepreneurship. Also, you have great stakeholder management skills and the ability to make things happen. Furthermore, a structured, data-driven, and analytical approach will help you interpret data and transform it into concrete digital services.

 

Moreover, you:

  • Have 3+ years’ experience working with mobile app product ownership. 
  • Preferably have a bachelor’s or master’s degree within e-business, IT, digital innovation, or marketing/communication, but it is not a requirement.
  • Strong business understanding and commercial mindset with a flair for technology.
  • Are fluent in English, in both speech and writing – Danish is not a prerequisite.

 

Interested? 
At Coloplast, we make sure that you can be you. That is why we encourage applications from suitably qualified and eligible candidates regardless of sex, race, ethnicity, disability, age, sexual orientation, gender reassignment, religion or belief or marital status.
 
If you would like to know more about the position, please contact Head of Digital Pioneers, Dan Bøgsted Andersen on DKDAD@coloplast.com. We will take candidates into the recruitment process continuously, so do not hesitate to apply. This position will remain open until a suitable candidate has been found.
 

 

Pursuing an ambitious growth agenda, Coloplast develops and markets products and services that make life easier for people with intimate healthcare needs. Employing about 12.000 people and with products available in more than 143 countries, we are one of the world´s leading medical device companies. We are constantly growing our business and always looking for new ways to move forward – we explore, learn and look for new ways of doing things.

 

Coloplast is committed to being an inclusive organization, where people bring their differences to work each day, fulfil their potential and have a strong sense of belonging because – and not despite – of their differences. We therefore encourage all qualified candidates to apply regardless of gender, age, race, nationality, ethnicity, sexual orientation, religious belief or physical ability.

 

Visit us on Coloplast.com.

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