Commercial Consent Process Owner

Are you ready to define and own our global consent model in an increasingly digitized MedTech company? Do you thrive at the intersection between strategy, technology, and data regulation? 

In our newly established Service Operational Excellence team, we are responsible for establishing and managing our global consent model. As part of our new commercial strategy, we will grow our business by delivering new digital services and tools for our users. As the owner of our commercial consent processes, you will ensure compliant consent handling in the execution of our strategy. 

This role of global consent process owner sits at the intersection of commercial execution, data usage, and consent governance. Your responsibility is to ensure efficient, compliant consent handling while enabling commercial scalability and faster execution across markets. You are not expected to be a legal specialist, but you will thrive in balancing legal requirements with commercial needs and new digital possibilities. 

You will own how consent is governed, standardized, and operationalized across key markets, while allowing for local regulatory and commercial needs. As the global process owner, you have a clear mandate to make decisions, balance competing inputs, and push back - including towards senior stakeholders - when commercial value, customer experience, or scalability is at risk. 

The scope covers consumers, healthcare professionals (HCPs), and careers across CRM and customer-facing channels, with Salesforce at the core. 

Key responsibilities 

• Own and govern the global consent model, balancing standardization with local requirements 
• Establish and run a cross-market forum to share best practices and compliant ways of working 
• Translate legal and regulatory requirements into workable commercial processes 
• Act as the decision maker on commercial consent topics based on analysis and multiple inputs 
• Drive consent handling across our commercial platforms 
• Work with depersonalization and correct data handling to support future use cases 
• Own and prioritize the consent-related initiative backlog and build business cases 
• Collaborate closely with legal, CX, IT, markets, and other consent-focused roles 

The role is based in our HQ in Humlebæk and you can look forward to travel 10-20 days per year.

We imagine that you 

• Have 5+ years of experience in business, commercial operations, data, law, or governance 
• Hold a master’s degree (business, law, economics, or similar) 
• Excel in communicating, navigating complex stakeholders and making clear decisions 
• Think commercially first, while respecting regulatory boundaries 
• Work independently, are pragmatic, and willing to push back when needed 

Experience with consent management, data privacy processes, or CX platforms is a strong advantage. Deep legal specialization is not required. 

What we offer 

• A high-impact role with real mandate, not a coordination position 
• The opportunity to shape how consent enables commercial growth at scale 
• High visibility across markets and stakeholders 
• A strong commercial CX environment focused on execution and outcomes 
• A role contributing to making life better for patients 

Interested? 
Please contact Søren Fabricius at dksff@coloplast.com for more information. Interviews are conducted continuously, and the position will close once the right candidate is found.  

Pursuing an ambitious growth agenda, Coloplast develops and markets products and services that make life easier for people with intimate healthcare needs. Employing about 16.000 people and with products available in more than 143 countries, we are one of the world´s leading medical device companies. We are constantly growing our business and always looking for new ways to move forward – we explore, learn and look for new ways of doing things.

Coloplast is committed to being an inclusive organization, where people bring their differences to work each day, fulfil their potential and have a strong sense of belonging because – and not despite – of their differences. We therefore encourage all qualified candidates to apply regardless of gender, age, race, nationality, ethnicity, sexual orientation, religious belief or physical ability.

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