(Senior) Salesforce Specialist

Would you like to contribute to our Salesforce implementation journey in a pioneering environment, working with Health Cloud, B2B Commerce, and OMS technologies? And are you motivated by the opportunity to influence solutions that play a vital role in our strategic initiatives?

At Coloplast, we are excited to be rolling out Salesforce globally, currently operational in 30 countries with over 4,000 users. This is not just any CRM; it is the backbone of our operations and essential in making life easier for people with intimate healthcare needs.

Ambitious digital and technology agenda at the center of Coloplast’s new 5-year strategy
Coloplast, one of the world’s leading med-tech companies, just launched a new 5-year strategy called Impact4. The strategy includes significant investments into two new transformational technology programs aimed at delivering next-level user experiences for chronic patients and driving up scalability within global manufacturing. 
We call this ‘Impact through technology’, and to deliver on the ambitious targets, we will be looking for 40+ new colleagues for our Digital, Data & IT organization over the next 18 months. If you want to be part of this digital transformation and make a lasting impact, then this might be the next career move for you!

Own and refine technical solutions within Salesforce
Based at our headquarters in Humlebæk, you will join our CRM and Commercial Solutions area, where we strive to deliver exceptional CRM and commercial solutions with a strong emphasis on Salesforce implementation.

In this role, you will do refinement and have the ownership of technical solutions within Salesforce, including Health Cloud, B2B Commerce, OMS, Sales Cloud, and more. This entails acting as a liaison between the business capability requirements and solutions approved by architects, as you integrate solutions into a cohesive end-to-end product. You will gain a robust understanding of selected customer-facing solutions as you ensure a scalable solution that serves our global user base effectively.

Moreover, you will:

• Maintain a focus on the operational and developmental sustainability of our solutions
• Oversee development activities and, when necessary, manage configuration directly
• Define and uphold best practices and development principles, ensuring adherence to guidelines by external resources
• Collaborate with and challenge vendors to ensure excellence in delivery
• Manage technical risks throughout development and operational phases
• Engage in Program Increment (PI) planning and play a proactive role in the sprint process, including technical solution sign-off and quality assurance activities

Solid Salesforce experience
In this role, you will need excellent communication, motivational, and interpersonal skills, and to be a proactive team player with a quality-focused mindset. 

Furthermore, you:

• Hold a bachelor’s degree in computer science, engineering, or a related field combined with several years of Salesforce experience
• Have demonstrable functional development skills and strong technical, diagnostic, and troubleshooting abilities
• Are proficient in creating diagrams and presentations using tools like Visio
• Have experience with project management tools such as JIRA
• May have Salesforce developer experience, including familiarity with Lightning Web Components, which would be advantageous, as we rely heavily on LWCs in our implementation.
• May have experience with integration platforms like Mulesoft and integrating with ERP systems, providing valuable expertise that supports our system connectivity objectives.
• Are fluent in English

Interested?
If you would like to know more about this position, please contact Head of CRM Platform and Architecture Jacob Karlstad at dkjkar@coloplast.com. We continuously review applications, so we encourage you to apply as soon as possible. The position will remain open until a suitable candidate is found.

Pursuing an ambitious growth agenda, Coloplast develops and markets products and services that make life easier for people with intimate healthcare needs. Employing about 16.000 people and with products available in more than 143 countries, we are one of the world´s leading medical device companies. We are constantly growing our business and always looking for new ways to move forward – we explore, learn and look for new ways of doing things.

Coloplast is committed to being an inclusive organization, where people bring their differences to work each day, fulfil their potential and have a strong sense of belonging because – and not despite – of their differences. We therefore encourage all qualified candidates to apply regardless of gender, age, race, nationality, ethnicity, sexual orientation, religious belief or physical ability.

Visit us on Coloplast.com.

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