IT/OT Manager

Major areas of accountability

• Responsible of leading the IT/OT areas in FEL Site and the FEL IT/OT infrastructure (servers, clients,etc)
• Managing the existing communication platforms (Internet, cellular and internal phone comunications)
• Responsible of making sure the central UPS system is able to sustain the IT/OT operation in case of any electrical shortage.
• Keep a backup of all critical systems in the IT/OT areas, and making sure they are stored in a way they are secure and accesible in case of any issue.
• Guarantee that FEL site is complaying with the local/global regulation of all licenses.
• Responsible of managing the wired and wireless network infrastructure, controlling the traffic, and making sure the speed needs are fulfilled depending on the site needs.
• Responsible of managing all printers and scanning devices, maintenance, consumables, spare parts, and reviewing the needs of adquiring mores devices depending on the growth of the company.
• Responsible of keeping all systems working on its ideal condition
• Responsible of the access control systems of FEL site
• Support all the quality measurement systems/devices in FEL. Local IT/OT Quality System (procedures, instruction and creation of IT RM documentation)
• Responsible of managing user administration and rights
• Responsible of supporting ERP systems and managing other user applications
• Responsible of managing maintenance of IT/OT systems, IT/OT project portfolio, and suppliers of IT/OT technologies
• Create reports, instructions and relevant documentations including IT/OT areas into current processes. Managing IT/OT related purchase orders documentations
• Forecasting IT/OT related costs and follow up on spends and creating accruals
• Responsible of development of the technical and financial content of service provider contracts for IT/OT
• Development and management of GDPR regulations related to IT.
• Responsible for the management, installation, and follow-up of the assigned devices, materials, and parts
• Responsible for the professional handling of company-owned devices and tools, and for preserving their condition
• Responsible for complying with the regulations for production in a clean room
• Obliged to perform all other tasks related to the company's activities, for which only his immediate superior or the managing director can give instructions.
• Responsible of tracking the OT/IT maintenance tasks and dealing with IT/OT related suppliers and subcontractors
• Managing team performance and their improvement activities
• Creating training plan and providing training for professionals and users with varying levels of IT/OT knowledge and competences
• Representing FEL Site ont the relevant global IT/OT forums
• Local responsible for maintaining the Information Security Management System in accordance with ISO 27001
• To be aware of and act based on responsibilities defined in the Quality Manual, within his/her area

Responsible for:

• Performing their job in compliance with the guidelines given
• Drawing attention to the manager to any difficulties in understanding or following the guidelines
• Drawing attention to inefficiency of the system
• Take responsibility for those safety aspects identified for the given position.

Essential qualifications

• BSc. Electrical / Electronic / Mechatronic / IT Engineer / Software Developer.
• Minimum 5 years of experience in the IT related field.
• Experience with IT Projects implementation
• Experience with Manufacturing IT Protocols
• Standardization of network cabling knowledge
• English level, minimum B2
• Availability to work on different shifts and extra hours to complete the work according to the manufacturing needs.
• Able to be On Call based on the manufacturing needs.
• SQL knowledge
• CCNA – Certified Cisco Network Associate

Preferred qualifications

• Factory Talk/ RS Linx, OPC Server
• Knowledge in HTML 5.
• Knowledge of ISO27001 - Information Security Standard
• Knowledge of industrial computers and HMI interfaces.
• Software validation knowledge.
• PLC systems knowledge in Rockwell / Omron / Siemens
• Thing Worx, Thin Manager and Visual Basic knowledge
• vSphere and Hyper-V knowledge
• Knowledge of Coloplast systems (e.g. COFDAS, Change management, NCR and QMS)
• Knowledge of NIST Cybersecurity Framework
• Knowledge of ISA99, ISA/IEC 62443 - Security for Industrial Automation and Control systems is desired.
• Basic understanding of relevant aspects of production medical devices - e.g. meaning of calibration, production in clean room facilities, sterilization, Quality standards.

Required Knowledge, Skills and Abilities:

• Extensive IT knowledge within Manufacturing IT
• Familiar with MS office (Excel, Word, PowerPoint and Outlook), and other databases (ex. QMS9000)
• Systematic and structural approach to task solving
• Flexible and able to handle multiple tasks and projects at the same time
• Good communications skills and a Team player
• Act and behave according to Coloplast Mission, Vision and Values
• Strong analytical skills and Strategic mindset.
• High attention to details.
• Able to work independently, active participation in teamwork depending on the given task
• Responsible attitude, fast work, precision, accuracy, discreet handling of confidential information, a service provider mindset is constantly characterized during daily work
• Show a positive example to follow, attitude and behavior with his/her work colleagues