Clinical Manager

Subsidiary size  

All  

Title  

Clinical Manager

Reporting to 

National Clinical Manager

Essential duties, accountabilities, and responsibilities  

(20 - 25 bullets)  

• Train both internal and external customers on clinical applications and the products - ensure the sales and marketing teams and partner representatives are sufficiently trained in the relevant products and their clinical application so that the business is promoted accurately and competitively  
• Develop and maintain relationships with Key Opinion leaders (KOLs)
• Drive all clinical educational programs for their respective zone 
• Assist the National Clinical Manager in the various projects like establishing centres of excellence, creating and managing advisory boards, creating clinical evidence, influencing national / regional guidelines, conducting high impact clinical programs etc. 
• Maintain a fundamental understanding of the function and capabilities of the key competitor products and their areas of clinical application 
• Represent the regional when clinical or product trials conducted in the region require local support, expertise and/or monitoring
• Provide market feedback on customer or product issues experienced in the field and also areas of interest or potential research for future product development 
• Provide clinical and technical support to the internal team or partner stakeholders. This includes problem-solving, provision of technical details for tender preparation, product demonstrations and any questions of a clinical or technical nature 
• Regularly liaise with the Global Learning Centre, Product Development, Medical Affairs and Applied Research such that a wide view of the organizations educational and technical activities can be maintained
• Ensure the Clinical Manager’s own clinical expertise and professional competence remains current and relevant so that the role’s primary objective can be met
• Field work with the sales team on a regular basis
• To represent the organization in various national and international conferences and share the latest developments in the domain
• Demonstrates a sound understanding of industry/clinical/technical issues to facilitate development of clear, concise materials
• Represents the organization in delivering education to internal and external stakeholders.
• Seeks opportunities to share educational experiences with others
• Draws upon an in-depth knowledge of the clinical application of products, key opinions within the market and recent research to enhance customer knowledge and awareness of organization’s products
• Ensures training needs are identified for all customers and plans/organises the logistics of training delivery
• Delivers training to targeted customers and motivates and energises the audience to commit to the organization’s products
• Maintains accurate training records and evaluates training feedback from individual customers
• Understands the principles of adult learning and the need to deliver ‘train-the-trainer’ solutions that align with customer needs
• Demonstrates credibility and flexibility when delivering training with customers at a range of levels
• Demonstrates subject matter expertise when facilitating solutions, e.g., product and disease state knowledge
• Demonstrates high impact presentation skills that enhance understanding and buy-in.
• Facilitates self-directed learning and encourages active utilisation of distance and e-learning tools
• Maintaining own professional competence and expert clinical applications knowledge without practising on a daily basis

Personal

Characteristics

• Demonstrates drive and ambition to grow himself / herself as well as Coloplast India with a positive and “can do” attitude.
• Strong belief in alignment with Coloplast Mission, Vision and Values.
• Passionate to make a difference and curious to learn.
• Strong ethical mindset.
• Excellent self-organisation capabilities.
• Able to handle multiple tasks simultaneously.
• Rigorous and ready to stretch.
• Good at prioritisation.

Education and

Experience (Knowledge and

skills)

• Subject matter expert in area of clinical specialisation.
• Preferably a MBBS, MD.
• 5 years including relevant exposure in similar role.
• Experience in a medico marketing, communications, or administrative position.  
• Experience in multiple software packages including graphics, supported by expertise in Microsoft Word, Excel and PowerPoint.
• Effective communication skills (written and verbal) to interact with management and peers.