Sales Manager, Reorder and Customer Service

• Execute initiatives and drive incremental revenue by managing our Account Representatives, product lines and working with respective departments to achieve success.

Major Areas of Accountability

• Execute initiatives to drive incremental revenue
• Manage Account Representatives and Product upgrade
• Work with Sales Managers to develop and execute focused efforts on Reorder & Customer Service, Winback campaigns, as well as product upgrade initiatives
• Build and implement strategies & programs to meet and exceed the goals with respect to Reorder, Customer Service and Product Management
• Participate in staff meetings to communicate status of team performance and current initiatives
• Maintains sales staff by recruiting, selecting, orienting, and training employees
• Maintains sales staff job results by counseling and disciplining employees; planning, monitoring, and appraising job results
• Prioritize plans and manage strategically
• Significantly contribute to the company's growth and excellent reputation
• Meet and exceed expected goals of this role
• Adhere to company policies and procedures with an emphasis on professional behavior
• Maintain compliance with Health Insurance Portability and Accountability Act) HIPAA for all work
• Remain knowledgeable of Medicare policies and federal/state regulations that affect activities, and maintain compliance with same
• Assist with other duties as required

Basic Qualifications

• Minimum BA/BS preferred or equivalent experience
• 5+ years management experience